Return & Refund Policy

MY Classic Parts

1. Overview

MY Classic Parts is committed to delivering high-quality products while maintaining strict controls to prevent misuse, incorrect returns, and fraudulent claims.

By placing an order, you agree to this Return & Refund Policy.

2. Return Eligibility

Returns are accepted within 30 days of delivery, only if all conditions below are met:

• The item is defective, damaged during shipping, or incorrectly supplied
• The item is unused, uninstalled, and in original packaging
• The return has been approved in advance

Returns will not be accepted in the following cases:

• Items that have been installed, used, modified, or tampered with
• Damage caused by improper installation, misuse, or handling
• Incorrect orders placed by the customer
• Custom-made or special-order items
• Electrical components (see section below)
• Returns based on subjective expectations (finish, feel, minor variation)

MY Classic Parts sells aftermarket and replica parts. By purchasing, you acknowledge that differences in fitment, materials, and finish compared to OEM parts may exist and do not qualify as defects.

3. Electrical Components (Strict Policy)

Electrical parts are sold as-is with no warranty.

Returns are only accepted if one of the following conditions is met:

• Shipping damage, clearly documented at delivery
• Visible defect reported within 7 calendar days
• Item is factory sealed and unopened, returned within 7 days

Any of the following will void eligibility:

• Installation or testing
• Use with modified or third-party systems
• Opening sealed packaging

4. Return Authorization (RA Required)

All returns must be approved before being sent.

To request a return, you must email:
[email protected]

Include:

• Order number
• Clear photos of the item and packaging
• Detailed reason for return

If approved, you will receive a Return Authorization (RA) number and instructions.

Returns sent without an RA number will be automatically rejected.

5. Return Process

• Complete the official Return Form and include it inside the package
• Pack the item securely in an outer shipping box
• Ship the item using a trackable method

Failure to follow instructions may result in delays, rejection, or additional charges.

6. Return Shipping & Responsibility

• The buyer is responsible for all return shipping costs, unless the return is due to a confirmed error on our side
• The buyer is responsible for the item until it is received and inspected
• Improper packaging that leads to damage will result in rejection or reduced refund

If a package arrives visibly damaged, the customer must:

• Refuse delivery, and
• File a claim directly with the courier

7. Inspection & Fraud Prevention

All returned items undergo detailed inspection.

Returns will be rejected if:

• The item shows signs of installation, wear, or modification
• Damage is caused by the customer
• The return does not match the original claim

Rejected items will be returned at the customer’s expense.

MY Classic Parts reserves the right to:

• Refuse returns from customers with suspicious return patterns
• Take legal action in cases of fraudulent claims

8. Restocking Fees

Unless due to our error, the following fees apply:

• 10% – Item returned unused in original condition
• 20% – Item requires repackaging
• Up to 50% or rejection – Item returned damaged or improperly handled

9. Refund Processing

• Refunds are processed within 7–10 business days after inspection
• Original shipping costs are non-refundable
• Refunds will be issued to the original payment method

10. Fitment & Buyer Responsibility

The buyer is fully responsible for confirming compatibility before purchase.

MY Classic Parts does not accept returns for:

• Incorrect orders
• Fitment issues due to lack of verification

If unsure, you must contact us before ordering.

11. Legal Compliance

The buyer is responsible for ensuring that purchased parts comply with local laws and regulations.

MY Classic Parts is not responsible for any legal restrictions or consequences related to product use in any country.

12. Final Sale Items

The following items are non-returnable and non-refundable:

• Installed or used items
• Electrical components (unless eligible per section 3)
• Custom-made or special-order products
• Clearance or final sale items

13. Policy Updates

MY Classic Parts reserves the right to update or modify this policy at any time without prior notice.

14. Contact

For return requests or questions:
[email protected]

Privacy Policy

MY Classic Parts

1. Overview

MY Classic Parts (“we”, “our”, “us”) operates the website www.myclassicparts.com.

We are committed to protecting your personal information and handling it responsibly. This Privacy Policy explains what data we collect, how we use it, and your rights.

This policy applies only to information collected through our website and does not apply to offline data or other communication channels.

2. Consent

By using our website, you agree to this Privacy Policy and the collection and use of your information as described.

3. Information We Collect

We collect personal information only when necessary and relevant to your interaction with us.

Information you provide:

• Name
• Email address
• Phone number
• Billing and shipping address
• Company name (if applicable)
• Order details and purchase history
• Any information you provide through contact forms or emails

Information collected automatically:

• IP address
• Browser type
• Device information
• Pages visited and time spent
• Referral and exit pages

This data helps us understand how the website is used and improve performance.

4. How We Use Your Information

We use your data to:

• Process and fulfill orders
• Provide customer support
• Communicate order updates and service-related information
• Improve website functionality and user experience
• Prevent fraud and unauthorized activity
• Send relevant updates or marketing communications (only where permitted)

We do not sell your personal data.

5. Cookies and Tracking

We use cookies and similar technologies to:

• Remember your preferences
• Improve website performance
• Analyze user behavior
• Support advertising and remarketing

You can control or disable cookies through your browser settings. Disabling cookies may affect certain website functions.

6. Third-Party Services

We may use third-party services such as:

• Payment processors
• Shipping providers
• Analytics tools (e.g., traffic tracking)
• Advertising platforms

These third parties may collect and process your data according to their own privacy policies.

MY Classic Parts does not control and is not responsible for third-party data practices.

7. Data Sharing

We only share your information when necessary, including:

• With service providers to fulfill orders (shipping, payment processing)
• When required by law or legal process
• To protect our rights, customers, or business

We do not share personal data for resale or unauthorized use.

8. Data Retention

We retain your personal data only as long as necessary to:

• Fulfill orders
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

9. Your Rights

Depending on your location, you may have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Restrict or object to data processing
• Request transfer of your data

To exercise any of these rights, contact us at:
[email protected]

We will respond within the timeframe required by applicable law.

10. GDPR (European Users)

If you are located in the European Economic Area (EEA), you are entitled to full data protection rights under GDPR, including access, correction, deletion, and data portability.

11. CCPA (California Residents)

If you are a California resident, you have the right to:

• Request disclosure of personal data collected
• Request deletion of your personal data
• Request that your data is not sold

We do not sell personal data.

12. Children’s Privacy

Our website is not intended for children under the age of 13.

We do not knowingly collect personal data from children. If such data is identified, it will be deleted promptly.

13. Data Security

We implement reasonable technical and organizational measures to protect your personal data.

However, no online system is completely secure, and we cannot guarantee absolute security.

14. External Links

Our website may contain links to external websites.

We are not responsible for the privacy practices or content of those websites.

15. Updates to This Policy

We may update this Privacy Policy at any time.

Changes will be posted on this page, and continued use of the website means you accept the updated policy.

16. Contact

For any privacy-related questions or requests:

MY Classic Parts
Publishing City Free Zone
Sharjah, United Arab Emirates

Email: [email protected]

Disclaimer

MY Classic Parts

1. Intellectual Property & Content Use

All content published on this website, including text, images, documents, and media, is either:

• Owned by MY Classic Parts, or
• Sourced from publicly available materials believed to be in the public domain or permitted for use

You may not copy, reproduce, republish, or distribute any content from this website without prior written consent from the rightful owner.

If you believe that any content on this website infringes your intellectual property rights, you must notify us in writing and provide sufficient proof of ownership. Upon verification, we will take appropriate action, including removal of the content where required.

MY Classic Parts shall not be held liable for any alleged intellectual property infringement unless:

• A formal notice has been submitted,
• Ownership has been verified, and
• We have failed to take appropriate action within a reasonable timeframe.

Some materials may be used under principles of fair use for informational, educational, or industry-related purposes. Any further use beyond fair use requires permission from the original copyright owner.

2. Product Representation & Authenticity

MY Classic Parts is an independent retailer and is not affiliated with, endorsed by, or authorized by any original equipment manufacturer (OEM), brand, or trademark holder unless explicitly stated.

All products sold are classified as aftermarket, replica, or performance parts, unless clearly labeled as genuine or OEM.

We do not claim, represent, or imply that any aftermarket or replica product is manufactured, approved, or endorsed by the original brand.

Product descriptions, images, and specifications are provided for general guidance. While we aim for accuracy, variations may exist in fitment, materials, finish, and performance.

It is the sole responsibility of the buyer to verify compatibility and suitability before purchase.

3. Trademarks & Brand References

All trademarks, logos, and brand names displayed on this website are the property of their respective owners.

Their use is strictly for identification, reference, and compatibility purposes only.

No association, sponsorship, or endorsement is claimed or implied unless explicitly stated.

By purchasing from this website, you acknowledge that you are purchasing aftermarket or replica products, not original manufacturer parts, unless clearly specified.

4. Limitation of Liability

All information and products on this website are provided “as is” and without warranties of any kind, whether express or implied.

To the maximum extent permitted by law, MY Classic Parts shall not be liable for any direct, indirect, incidental, or consequential damages arising from:

• Installation or use of any product
• Incorrect installation or modification
• Misinterpretation of product descriptions
• Fitment issues or compatibility errors
• Differences in materials, finish, or performance

Customers are strongly advised to seek professional guidance before installing any parts.

MY Classic Parts is not responsible for any vehicle damage, operational failure, or safety issue resulting from improper installation, misuse, or modification of products.

5. Legal Responsibility & Buyer Acknowledgment

By using this website and purchasing products, you acknowledge and agree that:

• Products are aftermarket unless stated otherwise
• Fitment and compatibility are your responsibility
• Installation is performed at your own risk
• You have reviewed and accepted all applicable policies

You agree not to hold MY Classic Parts liable for any claims related to product authenticity, performance, compatibility, or trademark use.

6. Updates & Changes

MY Classic Parts reserves the right to update or modify this Disclaimer at any time without prior notice.

Continued use of the website constitutes acceptance of any changes.

7. Contact

For any questions or legal inquiries:
[email protected]

Defective & Damaged Product Policy

MY Classic Parts

1. Overview

MY Classic Parts is committed to delivering products in proper condition.

If a product is received defective or damaged, this policy outlines the required steps and conditions for investigation, replacement, or refund.

2. Inspection Upon Delivery

The customer is responsible for inspecting the package at the time of delivery.

If the package shows signs of:

• Damage
• Crushing
• Opening or tampering

The customer must:

• Report the issue immediately to the delivery driver
• Refuse delivery if damage is visible

If the package is accepted without reporting visible damage, MY Classic Parts may not be able to file a claim with the carrier, and the request may be denied.

3. Reporting Shipping Damage

If delivery is refused due to damage, the customer must contact us immediately at:
[email protected]

Subject line:
Shipping Damage – Order #[Order Number]

Failure to notify promptly may affect eligibility for resolution.

4. Reporting a Defective Product

If a product is received and believed to be defective, the customer must contact MY Classic Parts within 7 calendar days of delivery.

The request must include:

• Order number
• Detailed description of the issue
• Clear photos and/or videos showing the defect

Incomplete claims will not be processed.

5. Installation-Related Damage (Important)

If a product is damaged during installation, MY Classic Parts will conduct a review to determine the cause.

This may include:

• Review of submitted photos/videos
• Internal product testing data
• Comparison with product specifications
• Historical product performance

If the issue is determined to be caused by:

• Improper installation
• Misuse
• Modification

The claim will be rejected.

6. Evaluation & Decision

After review, MY Classic Parts will determine whether the product qualifies as defective.

If approved:

• A replacement or refund will be offered
• Return instructions will be provided

Approval is at the sole discretion of MY Classic Parts based on evidence provided.

7. Return Conditions

If a return is required:

• The item must be returned in original packaging
• The product must be securely packed to prevent damage

Returns may be:

• Rejected, or
• Partially refunded

if the item is improperly packaged or damaged during return transit.

MY Classic Parts is not responsible for return shipping damage caused by poor packaging.

8. Shipping Damage Claims

For damage caused during shipping:

• A claim must be filed with the shipping carrier
• Supporting documentation may be required

Failure to file a claim with the carrier may result in denial of the request.

All cases are subject to verification and inspection.

9. Replacement or Refund

Once the returned item is received and inspected:

• A replacement will be provided if available
• Otherwise, a refund will be issued

Refund conditions:

• Product cost may be refunded
• Shipping costs are non-refundable, unless the error is confirmed to be on our side

10. Exclusions

Claims will not be accepted for items that are:

• Installed, used, or modified
• Damaged due to improper handling
• Returned without approval
• Not supported by clear evidence

11. Final Notes

MY Classic Parts reserves the right to:

• Reject claims that do not meet policy requirements
• Deny returns where misuse or incorrect installation is identified
• Take action in cases of suspected fraudulent claims

This policy is designed to ensure fair handling of genuine issues while protecting against misuse.

12. Contact

For all defect or damage claims:
[email protected]

Checkout Agreement

MY Classic Parts

By completing a purchase on MY Classic Parts, you confirm that you have read, understood, and agreed to the following terms:

1. Product Acknowledgment

All products sold on this website are aftermarket, replica, or performance parts, unless explicitly stated as original (OEM).

You acknowledge that:

• Products may differ from OEM parts in fitment, materials, finish, and performance
• MY Classic Parts is not affiliated with, endorsed by, or authorized by any original manufacturer or brand
• Any reference to vehicle brands, models, trademarks, or part numbers is strictly for identification and compatibility purposes only

2. Fitment & Buyer Responsibility

You confirm that you have independently verified the compatibility of the product with your vehicle before placing the order.

MY Classic Parts is not responsible for:

• Incorrect orders
• Fitment issues
• Compatibility errors

If you are unsure, you must contact us before purchasing.

3. Legal Compliance

You acknowledge that laws and regulations regarding aftermarket or replica parts may vary by country or region.

You agree that:

• It is your sole responsibility to ensure compliance with all applicable laws
• MY Classic Parts is not liable for any legal consequences related to the purchase, import, installation, or use of products

4. No Warranty

All products are sold “as is”, without any express or implied warranties, unless explicitly stated otherwise.

We do not guarantee:

• Identical performance to OEM parts
• Specific durability or lifespan
• Perfect fitment in all cases

Installation and use are at your own risk.

5. Limitation of Liability

To the maximum extent permitted by law, MY Classic Parts shall not be liable for:

• Vehicle damage
• Mechanical failure
• Personal injury
• Indirect or consequential losses

arising from the use, installation, or modification of any product.

By completing your purchase, you accept full responsibility for all associated risks.

6. Order Finality

Once an order is placed and processed, it cannot be canceled or modified, except where explicitly allowed under our Return & Refund Policy.

7. Policy Agreement

By proceeding with checkout, you confirm that you have read and agreed to:

• Terms & Conditions
• Return & Refund Policy
• Privacy Policy
• Disclaimer